Frequently Asked Questions
You’ve Got Questions. We’ve Got Answers.
Do you purchase and leave with a gown the same day?
The bridal gowns and bridesmaids gowns available on the floor are "samples", meaning you try on and choose your size then custom order the gown. However, the sample gowns are also for sale if it happens to be the perfect one for you or if you need a dress quickly. We got you covered!
How long does it take a dress to come in?
Anywhere from 2-16 weeks. If a dress is in stock in the warehouse it can ship in as little as 1-2 weeks, if it requires customizations or is currently not "in stock" it can take much longer. However it all depends on the dress, size and color wanted! It is never too early to get your dress!
Do you offer alterations?
We do not offer on-site alterations. However, we do have certain people we refer to for alterations.
Do I have to make an appointment?
Appointments are strongly recommended, especially on Saturdays or if you are bringing a large group with you.
Do you buy used dresses?
At this time we currently are not accepting consignment inventory for wedding gowns. That may change in the future!
How do we come prepared for our appointment?
Come excited! It is such a fun experience. Come with the intention to find your dress. Bring your best supporters! Most of the gowns come with built in bra cups, so undergarments aren't totally necessary unless you know you want something specific. You are welcome to bring shoes if you have them, but it is mainly necessary for alterations.